Terms & Conditions

For detailed information on our Delivery and Returns policies, read delivery and returns. All CRED Jewellery products are hand-finished and so may experience a slight variation from the description on the website. Where products have a specified weight, please allow up to 10% variation. Where products have a specific width, eg wedding rings, these may vary by up to 0.3mm.

Your rights under the Distance Selling Regulations

You have the right to cancel your purchase up until seven days after receipt. You must return the jewellery in the condition in which it was received, and pay for the return delivery. For jewellery made to order, please see the delivery & returns page. For more information about your rights, please see the Directgov website.


Privacy / Cookie Policy

Below we set out our privacy policy which will govern the way in which we process any personal information that you provide to us. We will notify you if the way in which we process your information is to change at any time.

Our details are: Cred Trading Company Ltd, Unit 1.03 Clerkenwell Workshops, 31 Clerkenwell Close, LONDON EC1R 0AT. Email info@credjewellery.com Website controller Alan Frampton, address as above. Cred Trading Company Ltd. Company registered number 03157781. Registered in England and Wales. Registered Company address 41 South Street, Chichester, West Sussex PO19 1EL.

You can access our home page and browse our site without disclosing your personal data save information collected by cookies that we use (see below).

Who May Process Data

Your personal information which includes your name, address and any other details you provide to us which concern you as an individual may be processed both by us and by other companies within our group. Each of the companies authorised to process your information as mentioned above will do so in accordance with this privacy policy.

Purpose of Processing

We will use your information for the purpose of fulfilling orders placed by you, processing any other transactions authorised or made by you with us, informing you of special offers and providing other marketing information to you which we think you may find of interest, undertaking product or customer research/development.

Disclosure of Information

In the unlikely event that a liquidator, administrator or receiver is appointed over us or all or any part of our assets that insolvency practitioner may transfer your information to a third party purchaser of the business provided that purchaser undertakes to use your information for the same purposes as set out in this policy. We undertake not to provide your personal information to third parties save in accordance with this policy. Your information will not be disclosed to government or local authorities or other government institutions save as required by law or other binding regulations.


We may send a small file to your computer when you visit our website. This will enable us to identify your computer, track your behaviour on our website and to identify your particular areas of interest so as to enhance your future visits to this website. We may use cookies to collect and store personal data and we link information stored by cookies with personal data you supply to us. Save for the use of cookies, we do not automatically log data or collect data save for information you specifically provide to us. You can set your computer browser to reject cookies but this may preclude your use of certain parts of this website.

Security Measures

We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from unauthorised access, improper use and disclosure, unauthorised destruction or accidental loss.

Access to Information

You may ask us whether we are storing personal information about you by emailing us at info@credjewellery.com and, if you wish and upon payment of a fee of £5, we will provide you with a copy of the personal data we hold about you by email. We may ask for proof of your identity before providing any information and reserve the right to refuse to provide information requested if identity is not established.


All website design, text, graphics, the selection and arrangement thereof are Copyright © 2014, CRED Trading Company Ltd, ALL RIGHTS RESERVED.


CRED is/are trademarks of CRED Design Ltd or its subsidiaries and may be registered in certain parts of the world. Trademark number 2363335

Disclaimer of Warranty and Liability

The following provisions may be curtailed or disallowed by the laws of certain jurisdictions. In such case, the terms hereof are to be read as excluding or limiting such term so as to satisfy such law. We do not represent or warrant that the information accessible via this website is accurate, complete or current. We have no liability whatsoever in respect of any use which you make of such information. The information provided on this website has not been written to meet your individual requirements and it is your sole responsibility to satisfy yourself prior to ordering any products or services from us that they are suitable for your purposes. Whilst we make all reasonable attempts to exclude viruses from the website, we cannot ensure such exclusion and no liability is accepted for viruses. Thus, you are recommended to take all appropriate safeguards before downloading information or images from this website. All warranties, express or implied, statutory or otherwise are hereby excluded. Neither we nor any of our employees or affiliated entities will be liable for any kind of damages and howsoever arising including, without limitation, loss of profits, compensatory, consequential, direct, exemplary, incidental, indirect, punitive or special, damages or any liability which you may have to a third party, even if we have been advised of the possibility of such loss. We are not responsible for the direct or indirect consequences of you linking to any other website from this website.

Geographic Restriction

These terms and this disclaimer and any claim based on use of information from this website shall be governed by the laws of England and Wales and for our benefit you agree to submit to the non-exclusive jurisdiction of the Courts of England.

Consent and enquiries

If you have any enquiry or concern about our privacy policy or the way in which we are handling personal data please contact info@credjewellery.com. If at any time you wish us to cease processing your information please send a message to info@credjewelley.com and insert “unsubscribe” as the subject heading.

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